At Greenlot Coffee, we are committed to protecting your privacy and ensuring the security of your personal and business information. This policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.

Information We Collect
We may collect personal information such as your name, email address, phone number, company name, and business type. We may also gather business-specific information related to your sourcing preferences and trade activities, as well as technical data like your IP address, browser type, and device details using cookies and analytics tools.

How We Use Your Information
The information we collect is used to provide access to our platform, respond to inquiries, process quote requests and orders, improve website performance, and ensure regulatory compliance. It also helps us personalize your experience and maintain communication regarding your account.

Data Sharing and Disclosure
We do not sell or rent your personal information. We may share data only with trusted service providers who assist with logistics, payment processing, hosting, analytics, or other operational support. In certain legal cases, we may disclose information to comply with UAE laws or to protect our rights.

Cookies and Tracking Technologies
We use cookies to enhance your user experience, collect usage statistics, and personalize content. You can disable cookies through your browser settings if you prefer, but this may affect certain features of the site.

Data Security
We implement appropriate security measures to protect your data from unauthorized access, misuse, or loss. While we strive to use commercially acceptable means to safeguard information, no method of transmission over the Internet is completely secure.

Your Rights
You have the right to access, update, or delete your personal data at any time. You can also opt-out of receiving marketing communications. To exercise any of these rights, please contact us at info@greenlotcoffee.com.

International Users
If you are visiting our website from outside the United Arab Emirates, please note that your information may be transferred to and processed in the UAE, where our servers and service providers are located.

Updates to This Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the date of the last revision. We encourage users to check back periodically to stay informed about how we protect your data.

Contact Us
If you have any questions, concerns, or requests related to this privacy policy or the handling of your data, please reach out to us using the contact information below:

DMCC Mina Jebel Ali, Industrial Second
PO Box 10055, Dubai, UAE
Email: info@greenlotcoffee.com
Phone: +971 50 533 1206