FAQs

Frequently Asked Questions

If you need to know about our ethical coffee-sourcing marketplace or anything related to what we do, the chances are you’ll find the answers here.

Greenlot Coffee prioritizes working with farmers who adhere to sustainable and fair practices. This ensures that our coffee is grown responsibly. By providing transparency and sophisticated coffee logistics, we’re making a direct and positive impact on farming communities around the world.

Through our innovative logistics platform, G-Logistics, we bridge the gap between coffee growers and roasters. This direct trade model eliminates middlemen, ensuring fair compensation for growers and better cost efficiency for roasters.

By sourcing through Greenlot Coffee, roasters receive high-quality coffee with consistent flavor profiles while supporting ethical farming practices. Producers benefit from fair pricing, market access, and long-term partnerships.

Our platform offers transparent pricing mechanisms that ensure fair compensation for producers while providing predictable and consistent costs for roasters. We’re on a mission to banish crazy price fluctuations for good – giving both producers and traders the certainty they need.

Absolutely! Our platform provides full traceability, so you’ll know exactly where your coffee comes from and the journey it takes from the farm to your roastery, warehouse, or premises.

Our fees offers exceptional value for money. Our highly trained operatives work at all our production farms and co-operatives – ensuring the coffee you buy is of the highest quality. These checks continue through the supply chain until your green coffee arrives to your warehouse.

The service includes pretty much everything needed to get your coffee from the farm to your storage facility or premises. From shipping to quality control to final delivery, we take care of everything on your behalf – leaving you free to run your business.

Key Advantages:

  • The containers we use meet very high standards and are clean and odourless
  • Steel-floor containers are particularly well-suited for shipping coffee
  • We line the containers with cardboard to avoid moisture damage
  • Jute fibre mats protect against condensation during transport

Sufficient air circulation when loading the cargo

For a current list of all the coffee-producing countries we’re partnered with, check out our Origins page. However, we have established productive and respectful relationships with coffee producers in most of the world’s major growing nations, including Brazil, Ethiopia, Indonesia and Columbia.

Free on Board (FOB) pricing refers to a shipping arrangement where the seller is responsible for the costs and risks of delivering goods to a specified port and loading them onto a ship. Once the goods are loaded onto the vessel, the buyer assumes responsibility for transportation costs, insurance, and any risks involved in further shipping.

This is a matter for our producers. We don’t have any input in the setting of the price you pay the producer for your coffee. However, in order to complete your order and ship it to your business or warehouse, we add fees for our G-Logistics and G-Lab services.

Once a harvest is complete, our producers send us a list of the coffees they’re selling, along with various details relating to quality and yield. They also send us samples, which we can send to you from our G-warehouse based In DXB. As coffee production is seasonal, our catalog is changing all the time, so keep coming back to see what’s available.

Forward buying is a purchasing strategy where a buyer secures products or raw materials in advance, often at a locked-in price, to protect against future price fluctuations. This approach is commonly used to buy commodities such as agricultural products.

Forward Buying is crucial to the success of businesses as it delivers cost stability, certainty around supplies, and the ability to create accurate budgets and forecasts.

Can’t Find the Answers You’re Looking For?

If you haven’t found an answer to your question, contact the Greenlot Coffee team today. Or if you’re ready to start buying ethically sourced specialty coffee online, create an account in minutes.

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